Our Protocol

This page will outline how we handle appointments, schedules and follow up appointments required to care for your baby's GERD.

During your first appointment the doctor will discuss your child's questionnaire response, go over symptoms and any questions you have. At that point the doctor will determine the best treatment option for your baby.

Depending on how serious symptoms are, the doctor may start with an antacid or an H2 Blocker. These are temporary treatments. H2 Blockers will build tolerance in 4-6 weeks. PPIs (proton pump inhibitors) and MarciKids dosing are recommended when your baby has had long term, moderate to severe reflux symptoms. This will be determined in the appointment. Then the doctor will issue any necessary prescriptions and we will connect with you to determine where you'd like the scripts sent.

About 3 months or 3 refills of treatment is provide with regular updates to precriptions before another follow up appointment is needed.

There is continual support through the telemedicine interface with response time within 24 hours for:

  • Questions about treatment
  • Any concerns you may have
  • Prescription adjustments
  • Formula prescriptions
  • Doctor notes for day care

Although this protocol can be adjusted or changed, depending on your child's care needs, we've found this to be the standard. Any portion of this protocol may change if needed upon the decision of the doctor.

Please read our feedback and all the happy families we've helped. We're very honored you've chosen us to assist in getting your baby happy and healthy and smiling!